ProQuest Flow and RefWorks have expanded support hours and added a new toll-free support number. Please note that the old phone number +1-(775)-327-4105 will forward all incoming calls directly to the new support line. Thank you.
789 E. Eisenhower Parkway
Ann Arbor, MI 48106-1346
Toll free: 800-521-0600 ext. 74440
firstname.lastname@example.org for Flow
email@example.com for Refworks
firstname.lastname@example.org for Pivot
Live Support Phone Hours
Pacific Time Zone:
Monday – Thursday 5:00 am – 8:00 pm PT
Friday: 5:00 am – 5:00 pm PT
Sunday – 11:00 am – 8:00 pm PT
Emails are monitored and responded to 7 days a week.
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