The Latest RefWorks Features and Functionality Releases

RefWorks May Release Highlights & Upcoming Webinars

The RefWorks team is pleased to share with you the latest features and functionality releases for May. These improvements are in the following categories: Writing Tools, Systematic Review, Security, and Product Status.

If you were unable to attend the quarterly customer webinar we have included the recording for you share to with others. 

We also want to address a current issue with the APA citation style in new RefWorks and what we are doing to address this.

May Release Highlights

To learn more about each release, visit the release notes section of the Customer Knowledge Center.

Writing Tools:

  • RefWorks Citation Manager (RCM) underwent a significant update to increase the stability and ease of use.
  • Translations were added to Write-N-Cite (WNC) and RCM
  • Fixes were made to sending feedback under the Preferences section of WNC and RCM.

Systematic Review

  • A new deduplication method was added based upon legacy RefWorks, "Legacy" Close Match, is phonetic algorithmic method which works best with English surnames and short titles. As well as the addition of translations provided about the Deduplication options.


  • On Friday, May 25th, The EU General Data Protection Regulation (GDPR) goes into effect. This new security strengthens the rights that individuals have regarding personal data relating to them and seeks to unify data protection laws across Europe, regardless of where that data is processed. You can count on the fact that RefWorks is committed to GDPR compliance across all of the components of RefWorks including legacy RefWorks. Consequently, everyone using RefWorks will be prompted to accept or decline the new privacy policy and terms of service. They will see a one-click acceptance policy

Product Status

  • Both legacy and new RefWorks are now included in the Ex Libris status monitoring so you can see if connectivity issues affecting users are with RefWorks or with the network connection. You can be find this at

Quaterly Customer Webinar

  • On April 26, we held our 2nd quarterly customer webinar. Here is the recording and the slides of this session  for you to share with your colleagues.

APA Citation Style issues:

  • RefWorks has launched a version of APA 6th in legacy RefWorks to address optional updates suggested by the APA blog (link) in March. For new RefWorks, work to improve APA and many other citation styles will occur during the 3rd quarter of the year. We will keep you informed as we make progress.
  • To learn more about recent changes to APA made in legacy RefWorks, Click here.

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