RefWorks Year In Review 



Dear RefWorks Community,


As we wind down 2020, the RefWorks team would like to wish a safe and Happy New Year.  Although 2020 certainly had it challenges, your Refworks team stayed focused on providing you and your users new and improved features, resources and support materials.  In this newsletter we have highlighted the most significant updates and resources from 2020 and included details about our next webinar where the 2021 roadmap will be presented.


Thank you for all your feedback throughout the year. We look forward to working with you in 2021.

 Major 2020 Features  

Defining Duplicate Surname Display Format (Author Disambiguation)



RefWorks defining authors

RCM-Hangul (Jan) & Updated RCM (May)


RCM 2020

Simple Style Selection and Favorite Styles (May & June)

favorites in RW

Improved PDF Upload (Dec)

December release notes  


Customer Stories

United States:  University of Illinois at Chicago: Sharing Healthcare Resources Via RefWorks Folders

United Kingdom:  MiddleSex University:  Putting the Focus on Writing Rather Than Formatting


Korea: Video Testimonials (with English subtitles) 

 Training and Discussion

Remote learning sessions

RefWorks Panel Discussion


Key Resources


Stay Informed

2021 Quaterly Webinar - February 2, 2021

Register today! In this webinar we will present the full 2021 roadmap.

Need Help?



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