August 2014 Blog Posts (2)

Update: Has Moved has officially moved – but you can still find the same great resources, data and support on All relevant content from has been migrated to the newly designed ProQuest website, and all links will automatically redirect to the pages below.  Start exploring:


Added by RefWorks Community on August 12, 2014 at 10:00am — No Comments

Update: Additional Contact Information & Hours for Technical Support

ProQuest Flow and RefWorks have expanded support hours and added a new toll-free support number. Please note that the old phone number +1-(775)-327-4105 will forward all incoming calls directly to the new support line. Thank you. 

Technical Support

789 E. Eisenhower Parkway

Ann Arbor, MI 48106-1346

Toll free: 800-521-0600 ext. 74440

Direct: 734-997-4440 for Flow…


Added by RefWorks Team on August 4, 2014 at 3:04pm — No Comments


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unable to run Refworks Add in for Word 1 Reply

I received a Windows 10 laptop at work; and at my request they installed Office 32-bit; with Word 2016 on it - the same I had before. And now I can't run the Refworks Add in.  I get the error message…Continue

Started by RefWorks Administrator in RefWorks. Last reply by RefWorks Community Feb 14.

Make instructions for adding available in WNC from New RW more obvious? 1 Reply

Hi All,Would appreciate better documentation for users on how to make sure the style you need to use shows up in WNC when using New RefWorks.  Thanks,EnidEnid KarrSenior Research…Continue

Started by Enid Karr in RefWorks. Last reply by RefWorks Community Feb 9.

Webinar Recording: 2018 RefWorks Product Update

Did you miss recent Product Update Webinar? Check out the recording at your leisure, and find out what's new with RefWorks in 2018: …Continue

Started by RefWorks Community in RefWorks Feb 5.

New RefWorks: μBlock issue

If you are using μBlock (an ad blocker extension for browsers) and you are having problems deleting references from New RefWorks, it can be caused by uBlock.If that is the case, you can either…Continue

Tags: references, deleting, RefWorks, New, uBlock

Started by RefWorks Administrator in RefWorks Dec 4, 2017.

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