August 2014 Blog Posts (2)

Update: RefWorks-COS.com Has Moved

RefWorks-COS.com has officially moved – but you can still find the same great resources, data and support on ProQuest.com. All relevant content from refworks-cos.com has been migrated to the newly designed ProQuest website, and all links will automatically redirect to the pages below.  Start exploring:

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Added by RefWorks Community on August 12, 2014 at 10:00am — No Comments

Update: Additional Contact Information & Hours for Technical Support

ProQuest Flow and RefWorks have expanded support hours and added a new toll-free support number. Please note that the old phone number +1-(775)-327-4105 will forward all incoming calls directly to the new support line. Thank you. 

Technical Support

789 E. Eisenhower Parkway

Ann Arbor, MI 48106-1346

Toll free: 800-521-0600 ext. 74440

Direct: 734-997-4440  

flow@proquest.com for Flow…

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Added by RefWorks Team on August 4, 2014 at 3:04pm — No Comments

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"Formatting document"... 7 Replies

Hi, I have a problem that nobody seem to be able to solve: my PhD thesis word-document is not working properly. Everytime I try to do modifications to citations the phrase "formatting document"…Continue

Started by Katriina Huumonen in RefWorks. Last reply by Matthew Whited on Friday.

May 2017 - Product Update Webinar Recording

If you were not able to attend the recent RefWorks Product Update Webinar you can still learn what's new by watching the recording: …Continue

Started by RefWorks Community in RefWorks Jun 8.

How do we set the Disciplines and Departments for analytics tracking?

There are a lot of departments set up in our instance of RefWorks.  They do not match the ones from our legecy version.  Who set these up and are they editable?There seems to be a lot less we are…Continue

Started by Timothy Ireland in RefWorks Apr 26.

Customizing institutional citation styles in New RefWorks

I can't seem to modify the institutional citation styles in the Admin part.  I want to push APA 6th No title Casing applied as opposed to the default APA 6th (which just causes problems).  I don't…Continue

Started by Timothy Ireland in RefWorks Apr 26.

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