August 2014 Blog Posts (2)

Update: RefWorks-COS.com Has Moved

RefWorks-COS.com has officially moved – but you can still find the same great resources, data and support on ProQuest.com. All relevant content from refworks-cos.com has been migrated to the newly designed ProQuest website, and all links will automatically redirect to the pages below.  Start exploring:

Continue

Added by RefWorks Community on August 12, 2014 at 10:00am — No Comments

Update: Additional Contact Information & Hours for Technical Support

ProQuest Flow and RefWorks have expanded support hours and added a new toll-free support number. Please note that the old phone number +1-(775)-327-4105 will forward all incoming calls directly to the new support line. Thank you. 

Technical Support

789 E. Eisenhower Parkway

Ann Arbor, MI 48106-1346

Toll free: 800-521-0600 ext. 74440

Direct: 734-997-4440  

flow@proquest.com for Flow…

Continue

Added by RefWorks Team on August 4, 2014 at 3:04pm — No Comments

Videos

  • Add Videos
  • View All

Forum

How do we set the Disciplines and Departments for analytics tracking?

There are a lot of departments set up in our instance of RefWorks.  They do not match the ones from our legecy version.  Who set these up and are they editable?There seems to be a lot less we are…Continue

Started by Timothy Ireland in RefWorks on Wednesday.

Customizing institutional citation styles in New RefWorks

I can't seem to modify the institutional citation styles in the Admin part.  I want to push APA 6th No title Casing applied as opposed to the default APA 6th (which just causes problems).  I don't…Continue

Started by Timothy Ireland in RefWorks on Wednesday.

non-standard characters (accents, tildes, umlauts, etc.)

When importing references* into the new RefWorks, non-standard characters (i.e., letters with accents, tildes, umlauts, etc.) are displaying incorrectly. Each character is preceded by a radical sign…Continue

Tags: accents, import error

Started by Julia Glauberman in RefWorks Apr 14.

Problems with WNC (version 4.4.1376) and New RefWorks 2 Replies

Hello,At the University of Birmingham we have applied the new WNC (version 4.4.1376) to computer clusters, but we seem to be having some problems with logging in and with students not being able to…Continue

Tags: Word, RefWorks, New, WNC

Started by RefWorks Administrator in RefWorks. Last reply by RefWorks Administrator Mar 4.

© 2017   Created by RefWorks Team.   Powered by

Badges  |  Report an Issue  |  Terms of Service