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Write-N-Cite install from New RefWorks not working
1 Reply

I'm playing around with the new RefWorks in preparation to rolling it out to my community. I downloaded the 64bit Windows installer and ran it successfully. But when I go into Word I don't see…Continue

Started this discussion. Last reply by RefWorks Administrator Sep 8, 2016.

Export failures
1 Reply

My users are reporting export failures from JSTOR and Ebsco today, which I've verified.You hit the Export link, RefWorks opens up in a new tab, it churns a little and the usual import popup has a…Continue

Started this discussion. Last reply by RefWorks Team Feb 2, 2016.

Re-using an old account name

I have a user who has an account at her previous school that has some cites she'd like to retrieve and a username that she'd like to use. She has stated this as a desire to merge the two accounts,…Continue

Tags: institutions, accounts, multiple, usernames

Started Jul 7, 2015

Shared folder disappeared

A user has reported getting a 404 error when trying to access a folder after sharing. Any thoughts on why that might happen and how to fix it?Here's her detailed description of the event:"I created a…Continue

Tags: share, refshare, 404, refworks

Started Jan 7, 2015

 

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'Save to RefWorks' not working with Internet Explorer (IE) 1 Reply

"Save to RefWorks' utility doesn't appear to work in IE (Internet Explorer). Has anyone else experienced this issue?Continue

Started by Lucy Walton in RefWorks. Last reply by Jana Machonska Nov 14, 2019.

Removing [doi] from PubMed references

Hello,references imported to RefWorks from PubMed include in the DOI field not only DOI identifier but also [doi] at the end, e.g.: 10.1007/s00726-017-2524-0 [doi].Did anybody find a way how to…Continue

Tags: PubMed, DOI, style, citation

Started by Jana Machonska in RefWorks Nov 13, 2019.

New Refworks - adding page number, APA citation style, Google Docs

Hello!I am using Google Docs for a paper and trying to add the page number for an APA citation. The page number box is greyed out. I don't see a way to activate it. Does anyone have a suggestion?…Continue

Tags: number, page

Started by KM in RefWorks Aug 27, 2019.

Mac users and Reference Citation Manager

We recently learned that Mac users with Word 2016 need to use Reference Citation Manager for in-text citations and that the only way to get this is through a Microsoft Add-in that has not been…Continue

Tags: Citation, Manager, Reference, 2016, Word

Started by Stephanie Larrison in RefWorks Aug 6, 2019.

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