RefWorks Administrator
Share on Facebook Share on Facebook Share

RefWorks Administrator's Discussions

Write-N-Cite install from New RefWorks not working
1 Reply

I'm playing around with the new RefWorks in preparation to rolling it out to my community. I downloaded the 64bit Windows installer and ran it successfully. But when I go into Word I don't see…Continue

Started this discussion. Last reply by RefWorks Administrator Sep 8, 2016.

Export failures
1 Reply

My users are reporting export failures from JSTOR and Ebsco today, which I've verified.You hit the Export link, RefWorks opens up in a new tab, it churns a little and the usual import popup has a…Continue

Started this discussion. Last reply by RefWorks Team Feb 2, 2016.

Re-using an old account name

I have a user who has an account at her previous school that has some cites she'd like to retrieve and a username that she'd like to use. She has stated this as a desire to merge the two accounts,…Continue

Tags: institutions, accounts, multiple, usernames

Started Jul 7, 2015

Shared folder disappeared

A user has reported getting a 404 error when trying to access a folder after sharing. Any thoughts on why that might happen and how to fix it?Here's her detailed description of the event:"I created a…Continue

Tags: share, refshare, 404, refworks

Started Jan 7, 2015


RefWorks Administrator's Page

Gifts Received


RefWorks Administrator has not received any gifts yet

Give RefWorks Administrator a Gift

Comment Wall

  • No comments yet!

You need to be a member of RefWorks Community to add comments!

Join RefWorks Community



  • Add Videos
  • View All


unable to run Refworks Add in for Word 1 Reply

I received a Windows 10 laptop at work; and at my request they installed Office 32-bit; with Word 2016 on it - the same I had before. And now I can't run the Refworks Add in.  I get the error message…Continue

Started by RefWorks Administrator in RefWorks. Last reply by RefWorks Community Feb 14.

Make instructions for adding available in WNC from New RW more obvious? 1 Reply

Hi All,Would appreciate better documentation for users on how to make sure the style you need to use shows up in WNC when using New RefWorks.  Thanks,EnidEnid KarrSenior Research…Continue

Started by Enid Karr in RefWorks. Last reply by RefWorks Community Feb 9.

Webinar Recording: 2018 RefWorks Product Update

Did you miss recent Product Update Webinar? Check out the recording at your leisure, and find out what's new with RefWorks in 2018: …Continue

Started by RefWorks Community in RefWorks Feb 5.

New RefWorks: μBlock issue

If you are using μBlock (an ad blocker extension for browsers) and you are having problems deleting references from New RefWorks, it can be caused by uBlock.If that is the case, you can either…Continue

Tags: references, deleting, RefWorks, New, uBlock

Started by RefWorks Administrator in RefWorks Dec 4, 2017.

© 2018   Created by RefWorks Team.   Powered by

Badges  |  Report an Issue  |  Terms of Service