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RefWorks Best Practices

This permanent thread in the Admin Forum is is a dedicated location for you to share your best practices with fellow RefWorks Administrators. If you have a helpful tip, please feel free to share it…Continue

Started Jun 17, 2014

RefWorks Product Updates
7 Replies

This is a permanent thread where all RefWorks product updates will be posted. You can be alerted each time a product update is announced on this discussion thread -- simply select the "Follow" option…Continue

Started this discussion. Last reply by RefWorks Team Apr 6, 2015.

RefWorks Update: New Announcement Feature

RefWorks Administrators,We are pleased to announce the release of a highly requested new feature for The RefWorks Administrator Tool. As a RefWorks Administrator, you can now add customized…Continue

Started Jan 28, 2014

RefWorks 2013 Q4 Usage Reports Now Available

RefWorks Admins,We are pleased to report that the usage reports from the fourth quarter 2013 are now available to download from your RefWorks Administrator Tool.  If you have any questions regarding…Continue

Started Jan 9, 2014

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Update: RefWorks-COS.com Has Moved

RefWorks-COS.com has officially moved – but you can still find the same great resources, data and support on ProQuest.com. All relevant content from refworks-cos.com has been migrated to the newly designed ProQuest website, and all links will automatically redirect to the pages below.  Start exploring:

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Posted on August 12, 2014 at 10:00am

Update: ProQuest for Word Release

We are pleased to announce the release of a new version of Write-N-Cite (Windows versions 4.3.1217 and Mac versions 4.3.1203) called ProQuest for Word.  ProQuest for Word allows users to:

  •  access references in RefWorks (without the need for a group or authorization code)
  •  access references in Flow

Note:  You cannot use…

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Posted on April 8, 2014 at 11:54am

Update: RefWorks "Go to Page" Feature

At the request of users, RefWorks has added a “go to page” feature to simplify the process of sorting through references. Now users have the ability to quickly jump to a specific page, and they no longer have to scroll through numerous pages when searching for references in their personal library. Simply type a page number in the box provided (e.g. page 217 seen below), and you can go directly to the page you need to view. …

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Posted on March 18, 2014 at 2:00pm

Update: RefWorks Group Code

As of December 9th, 2013 RefWorks users will no longer be required to enter a group code when logging in to their RefWorks account(s) off-campus or outside of their institutional IP range.  This improvement comes at the request of numerous RefWorks users and administrators and serves to simplify the RefWorks login process.  There are several cases where the group code will still be needed, either temporarily or permanently:

Logging In to Your…

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Posted on November 6, 2013 at 1:30pm

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Problems with WNC (version 4.4.1376) and New RefWorks 2 Replies

Hello,At the University of Birmingham we have applied the new WNC (version 4.4.1376) to computer clusters, but we seem to be having some problems with logging in and with students not being able to…Continue

Tags: Word, RefWorks, New, WNC

Started by RefWorks Administrator in RefWorks. Last reply by RefWorks Administrator Mar 4.

Problem with adding pages to APA style 4 Replies

When we are using the Add-in for MS Word 2016, the ability to edit a citation to add page numbers does not seem to to work:when using a Mac, if you click on "replace pages" and enter the page number…Continue

Tags: add-in, word

Started by RefWorks Administrator in RefWorks. Last reply by RefWorks Administrator Feb 23.

Legacy RefWorks and documents created in MS Word.... 1 Reply

We're in the midst of migrating and I am very concerned about this statement on the RefWorks support site:NOTE: Documents created in the legacy RefWorks interface are not compatible with the new…Continue

Started by Leslie Andersen in RefWorks. Last reply by RefWorks Administrator Feb 20.

Adding references to tables

HiI can reference column 1 of a table, but then when I try to add a reference to column 2, RefWorks automatically adds it to column 1!Does anyone have a fix for this?ThanksLContinue

Started by Lee Kempster in RefWorks Jan 13.

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