Deleting Your Browser's Cache
On occasion, you may hear from our tech support team that you need to clear your browser's cache. Not sure what that means? Your browser stores webpages on your computer (or caches pages) for faster retrieval and display. Sometimes this can result in an old, out-of-date webpage showing and not the actual, live website!
Below are instructions to clear the cache for commonly used web browsers.
If you are using Internet Explorer, follow the steps:
If you are using Firefox for Windows, follow these steps:
From the Tools Menu, select Clear Recent History. Select Cookies and Cache. Then click Clear Now.
If you are using Safari, follow these steps:
If you are using Firefox for Mac OS X, follow these steps:
Once you have cleared your web browser’s cache, close and restart your browser.
Setting up RSS feeds within RefWorks:
Exporting from Mendeley Desktop to RefWorks
A step by step guide to help users export from Mendely desktop directly to their RefWorks account -- simply follow this link!
Email citations to fellow RefWorks users by following these simple steps:
1. Mark your citations in RefWorks.
2. Under Tools, select Export References
3. Indicate which references to export and select the RefWorks Tagged Format option
4. Click Export to Text File and save your tagged citations as a text file on your
5. Attach the text file to an email and send.
6. Recipient of the email attachment should import the file using the RefWorks Tagged
Format to add the citations to their reference list.
To share your citations with others, create read-only passwords. Under Tools, select
Settings and Update User Information. Provide a read-only password and click
Update. This allows other users to search, view, and export references from your
account; however, they cannot add, edit, or delete references. There is no limit to the
number of users that can view your account.
Saving Documents with Write-N-Cite 4 for Windows
It should be noted that users should be aware that upon saving a new document the first time, it is not added to the server until the document is re-saved. This is because Microsoft Word saves the file locally upon the first save, and upon the second save RefWorks is able to ascertain the complete folder and cited reference information.
Removing a Citation in Write-N-Cite 4
A Citation can be removed in Write-N-Cite 4 by clicking the “minus” sign on the right-hand side of the Compose Citation box. Make sure to first highlight the citation that you want to be removed.
Click here for a screenshot that provides an example of what this process should look like.
Did you know?
Many of the functions available in RefWorks can be initiated by right-clicking on a folder’s name
The "Go to Page" Feature
At the request of users, RefWorks added a “go to page” feature to simplify the process of sorting through references. You can quickly jump to a specific page, rather than scroll through numerous pages when searching for references in your personal library. Simply type a page number in the box provided (e.g. page 217 seen below), and you can go directly to the page you need to view.