Tips and Tricks
Deleting Your Browser's Cache
On occasion, you may hear from our tech support team that you need to clear your browser's cache. Not sure what that means? Your browser stores webpages on your computer (or caches pages) for faster retrieval and display. Sometimes this can result in an old, out-of-date webpage showing and not the actual, live website!
Below are instructions to clear the cache for commonly used web browsers.
If you are using Internet Explorer, follow the steps:
- From the Tools menu, select Internet Options
- Choose the General Tab
- Under Browsing History, click delete and then select Temporary Internet Files and Cookies in the pop-up window.
- Click Delete and then click OK to exit
If you are using Firefox for Windows, follow these steps:
From the Tools Menu, select Clear Recent History. Select Cookies and Cache. Then click Clear Now.
If you are using Safari, follow these steps:
- From the Safari menu, select Empty Cache
- When prompted, click Empty to confirm that you want to empty the cache
If you are using Firefox for Mac OS X, follow these steps:
- In Firefox, from the Tools Menu, select Clear Private Data
- Make sure Cache is checked, and then click Clear Private Data Now.
Once you have cleared your web browser’s cache, close and restart your browser.
RefWorks & RSS Feeds
Setting up RSS feeds within RefWorks:
- Log into RefWorks
- Go to the Search Menu and select RSS Feed
Type or paste the feed URL into the RSS Feed URL box
Click Add RSS Feed
You will be asked if you wish to retrieve the RSS Feed. ClickOK
A new window will open with your feed results. - Select All in List, or check the boxes next to specific articles,
- click the Import button to add this information to your account.
- Your reference(s) will appear in the Last Imported Folder.
Exporting from Mendeley Desktop to RefWorks
A step by step guide to help users export from Mendely desktop directly to their RefWorks account -- simply follow this link!
Emailing Citations to other RefWorks Users
Email citations to fellow RefWorks users by following these simple steps:
1. Mark your citations in RefWorks.
2. Under Tools, select Export References
3. Indicate which references to export and select the RefWorks Tagged Format option
4. Click Export to Text File and save your tagged citations as a text file on your
desktop
5. Attach the text file to an email and send.
6. Recipient of the email attachment should import the file using the RefWorks Tagged
Format to add the citations to their reference list.
Sharing Citations
To share your citations with others, create read-only passwords. Under Tools, select
Settings and Update User Information. Provide a read-only password and click
Update. This allows other users to search, view, and export references from your
account; however, they cannot add, edit, or delete references. There is no limit to the
number of users that can view your account.
Saving Documents with Write-N-Cite 4 for Windows
It should be noted that users should be aware that upon saving a new document the first time, it is not added to the server until the document is re-saved. This is because Microsoft Word saves the file locally upon the first save, and upon the second save RefWorks is able to ascertain the complete folder and cited reference information.
Removing a Citation in Write-N-Cite 4
A Citation can be removed in Write-N-Cite 4 by clicking the “minus” sign on the right-hand side of the Compose Citation box. Make sure to first highlight the citation that you want to be removed.
Click here for a screenshot that provides an example of what this process should look like.
Did you know?
Many of the functions available in RefWorks can be initiated by right-clicking on a folder’s name
The "Go to Page" Feature
At the request of users, RefWorks added a “go to page” feature to simplify the process of sorting through references. You can quickly jump to a specific page, rather than scroll through numerous pages when searching for references in your personal library. Simply type a page number in the box provided (e.g. page 217 seen below), and you can go directly to the page you need to view.
Events
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'Save to RefWorks' not working with Internet Explorer (IE)
"Save to RefWorks' utility doesn't appear to work in IE (Internet Explorer). Has anyone else experienced this issue?Continue
Started by Lucy Walton in RefWorks Sep 9.
New Refworks - adding page number, APA citation style, Google Docs
Hello!I am using Google Docs for a paper and trying to add the page number for an APA citation. The page number box is greyed out. I don't see a way to activate it. Does anyone have a suggestion?…Continue
Started by KM in RefWorks Aug 27.
Mac users and Reference Citation Manager
We recently learned that Mac users with Word 2016 need to use Reference Citation Manager for in-text citations and that the only way to get this is through a Microsoft Add-in that has not been…Continue
Tags: Citation, Manager, Reference, 2016, Word
Started by Stephanie Larrison in RefWorks Aug 6.
WriteNCite for 2016 - Inser/Edit Citation does not work 1 Reply
Several RW users are reporting troubles with Write N Cite. They have Word 2016, Windows NT Pro, and installed WnC version 4.5.1682 on it. They can see the RefWorks tab in the ribbon and click on the…Continue
Tags: 2016, Word, Write-N-Cite
Started by Jana Machonska in RefWorks. Last reply by Jana Machonska Sep 12, 2018.
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