Tips and Tricks

Deleting Your Browser's Cache

On occasion, you may hear from our tech support team that you need to clear your browser's cache.  Not sure what that means?  Your browser stores webpages on your computer (or caches pages) for faster retrieval and display.  Sometimes this can result in an old, out-of-date webpage showing and not the actual, live website!

Below are instructions to clear the cache for commonly used web browsers.

 If you are using Internet Explorer, follow the steps:

  1. From the Tools menu, select Internet Options
  2. Choose the General Tab
  3. Under Browsing History, click delete and then select Temporary Internet Files and Cookies in the pop-up window.
  4. Click Delete and then click OK to exit

 If you are using Firefox for Windows, follow these steps:

From the Tools Menu, select Clear Recent History. Select Cookies and Cache. Then click Clear Now.

 If you are using Safari, follow these steps:

  1. From the Safari menu, select Empty Cache
  2. When prompted, click Empty to confirm that you want to empty the cache

 If you are using Firefox for Mac OS X, follow these steps:

  1. In Firefox, from the Tools Menu, select Clear Private Data
  2. Make sure Cache is checked, and then click Clear Private Data Now.

Once you have cleared your web browser’s cache, close and restart your browser.

RefWorks & RSS Feeds

Setting up RSS feeds within RefWorks:

  • Log into RefWorks 
  • Go to the Search Menu and select RSS Feed
    Type or paste the feed URL into the RSS Feed URL box
    Click Add RSS Feed
    You will be asked if you wish to retrieve the RSS Feed. ClickOK
    A new window will open with your feed results.
  • Select All in List, or check the boxes next to specific articles,
  • click the Import button to add this information to your account.
  • Your reference(s) will appear in the Last Imported Folder. 

Exporting from Mendeley Desktop to RefWorks 

A step by step guide to help users export from Mendely desktop directly to their RefWorks account -- simply follow this link! 

Emailing Citations to other RefWorks Users

Email citations to fellow RefWorks users by following these simple steps: 

1. Mark your citations in RefWorks.
2. Under Tools, select Export References
3. Indicate which references to export and select the RefWorks Tagged Format option
4. Click Export to Text File and save your tagged citations as a text file on your
desktop
5. Attach the text file to an email and send.
6. Recipient of the email attachment should import the file using the RefWorks Tagged
   Format to add the citations to their reference list. 

Sharing Citations 

To share your citations with others, create read-only passwords. Under Tools, select
Settings and Update User Information. Provide a read-only password and click
Update. This allows other users to search, view, and export references from your
account; however, they cannot add, edit, or delete references. There is no limit to the
number of users that can view your account. 

Saving Documents with Write-N-Cite 4 for Windows 

It should be noted that users should be aware that upon saving a new document the first time, it is not added to the server until the document is re-saved. This is because Microsoft Word saves the file locally upon the first save, and upon the second save RefWorks is able to ascertain the complete folder and cited reference information.  

Removing a Citation in Write-N-Cite 4 

A Citation can be removed in Write-N-Cite 4 by clicking the “minus” sign on the right-hand side of the Compose Citation box.  Make sure to first highlight the citation that you want to be removed. 

Click here for a screenshot that provides an example of what this process should look like. 

Did you know?

Many of the functions available in RefWorks can be initiated by right-clicking on a folder’s name

The "Go to Page" Feature  

At the request of users, RefWorks added a “go to page” feature to simplify the process of sorting through references. You can quickly jump to a specific page, rather than scroll through numerous pages when searching for references in your personal library. Simply type a page number in the box provided (e.g. page 217 seen below), and you can go directly to the page you need to view. 

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WriteNCite for 2016 - Inser/Edit Citation does not work 1 Reply

Several RW users are reporting troubles with Write N Cite. They have Word 2016, Windows NT Pro, and installed WnC version 4.5.1682 on it. They can see the RefWorks tab in the ribbon and click on the…Continue

Tags: 2016, Word, Write-N-Cite

Started by Jana Machonska in RefWorks. Last reply by Jana Machonska Sep 12, 2018.

Suggestion about de-duplicate feature 2 Replies

After running the duplicate checker,  items that result are check-marked by default.In my view, it would be better that none of them are check-marked by default. Then the user can check-mark just the…Continue

Started by Brian Simboli in RefWorks. Last reply by Brian Simboli Aug 30, 2018.

Refworks and EZProxy 2 Replies

HelloWe currently support both the *new* Refworks and the *legacy Refworks*.  Both of these platforms are proxied.   Whenever we try and export references from a database, however, only the…Continue

Started by Erin Rushton in RefWorks. Last reply by RefWorks Community Aug 27, 2018.

Thesis reference type in Citation Style Editor 2 Replies

I would like to add a ‘degree type’ (or some equivalent) field to the Thesis reference type, under the category of Bibliography. However, it is not listed as an available field in the Citation Style…Continue

Started by Robert Brown in RefWorks. Last reply by Robert Brown Aug 22, 2018.

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