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Write-N-Cite and Microsoft Word 2013

Does anyone know when Write-N-Cite will be compatible with Microsoft Word 2013? We have many users on our campus who have upgraded to MS Wo…

Started by RefWorks Administrator in Administering RefWorks

16 Sep 24, 2014
Reply by RefWorks Administrator

problem with the Import Reference pop up in RefWorks

I'm doing a series of workshops on RefWorks and seeing some odd behavior with the Import References pop up window.  In the image below, the…

Started by Megan Mitchell in Administering RefWorks

3 Sep 12, 2014
Reply by Hannah Young

Link to RefWorks Librarian Marketing Toolkit

Hello, where can I find the RefWorks Librarian Marketing Toolkit? The link under Admin Resources does not work because the website does not…

Started by Jana Machonska in Promoting RefWorks

1 Aug 5, 2014
Reply by RefWorks Team

Exporting from Databases to RefWorks - going to Flow instead

I was just trying to teach a user RefWorks, but when I went to demonstrate exporting references from Google Scholar, Scopus and Summon the…

Started by Selina Lock in Administering RefWorks

3 Jul 29, 2014
Reply by Selina Lock

Introducing Flow to Students and Faculty

We've been a RefWorks campus for years and are adding Flow to the mix this fall.  We are a Summon site as well and expect to switch to 2.0…

Started by Megan Mitchell in RefWorks

0 Jul 18, 2014

Summon and ProQuest Flow

I see that Flow has been already integrated into Summon But I am not s…

Started by Jana Machonska in RefWorks

6 Jul 11, 2014
Reply by Jana Machonska

Write N Cite III networking problems

Hi, we here at Loughborough network Write N Cite III and have recently been beset by networking problems where, intermittently, Write N Ci…

Started by Frank Parry in RefWorks

0 Jul 10, 2014

Not receiving alerts from RefWorks Community

Hi, please could this be looked at - it appears that some users are receiving alerts for new postings, but not to replies to postings which…

Started by Hannah Young in Administering RefWorks

2 Jul 8, 2014
Reply by Hannah Young

How do you access your RefWorks account using an OpenAthens or Shibboleth persistent identifier, for example: after leaving university?

When you sign up to RefWorks using OpenAthens or Shibboleth, the welcome email from will contain your persistent ident…

Started by Dom Benson in Training Users

3 Jul 2, 2014
Reply by Frank Parry

WNC4 - two points need to be addressed please from the UK user group day

Eric indicated that an institutional setting is available to control which versions of WNC are displayed – no delegates had heard about th…

Started by Hannah Young in Administering RefWorks

8 Jul 2, 2014
Reply by Sophie Panagi




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Suggestion about de-duplicate feature

After running the duplicate checker,  items that result are check-marked by default.In my view, it would be better that none of them are check-marked by default. Then the user can check-mark just the…Continue

Started by Brian Simboli in RefWorks Aug 9.

Thesis reference type in Citation Style Editor

I would like to add a ‘degree type’ (or some equivalent) field to the Thesis reference type, under the category of Bibliography. However, it is not listed as an available field in the Citation Style…Continue

Started by Robert Brown in RefWorks May 28.

Save to RefWorks not working 1 Reply

 The following message comes up: "We're sorry, we were unable to save to RefWorks. We tried, but came up empty".Continue

Started by Liz Hardley in RefWorks. Last reply by RefWorks Community May 8.

unable to run Refworks Add in for Word 1 Reply

I received a Windows 10 laptop at work; and at my request they installed Office 32-bit; with Word 2016 on it - the same I had before. And now I can't run the Refworks Add in.  I get the error message…Continue

Started by RefWorks Administrator in RefWorks. Last reply by RefWorks Community Feb 14.

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