Forum Discussions (78)

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Export failures

My users are reporting export failures from JSTOR and Ebsco today, which I've verified.You hit the Export link, RefWorks opens up in a new…

Started by RefWorks Administrator in RefWorks

1 Feb 2, 2016
Reply by RefWorks Team

exporting records through proxy?

We just saw the announcement (by accessing the Flow site) about the eventual discontinuation of Refworks, with the migration of everyone ov…

Started by RefWorks Administrator in RefWorks

3 Jan 8, 2016
Reply by Megan Kocher

WnC for Windows version 4.4.1376

Hello, I have just noticed that a new version of WnC was released on November 17th. And I am a little bit confused - does this version supp…

Started by Jana Machonska in Administering RefWorks

0 Dec 2, 2015

Modifed output styles not "taking"

I have been working with a student who is trying to modify ASA to include abstracts, so I walked her through how to do it and her preview s…

Started by RefWorks Administrator in RefWorks

1 Oct 20, 2015
Reply by Stephanie Faulkner

Re-using an old account name

I have a user who has an account at her previous school that has some cites she'd like to retrieve and a username that she'd like to use. S…

Started by RefWorks Administrator in Administering RefWorks

0 Jul 7, 2015

Write-n-Cite for Mac, Word 2015

Hello, I just got a new laptop with Yosemite and Word 2015. It appears that WNC is not yet available for Word 2015, do we know when that wi…

Started by RefWorks Administrator in Administering RefWorks

1 May 19, 2015
Reply by RefWorks Team

RefWorks Product Updates

This is a permanent thread where all RefWorks product updates will be posted. You can be alerted each time a product update is announced on…

Started by RefWorks Community in RefWorks

7 Apr 6, 2015
Reply by RefWorks Team

Cite them Right and RefWorks

We are considering setting up a trial for Cite them Right (Palgrave Macmillan). Is the Harvard Cite them Right available as a default style…

Started by Jean McGuinness in Administering RefWorks

5 Mar 31, 2015
Reply by Jean McGuinness

Speed of write n cite

I have around 426 references  in ref-works, and a WORD (2010) document that is 380 pages, 10 Mb, and 100,000 words. When I edit a citation,…

Started by Andrew Bell in Training Users

1 Mar 20, 2015
Reply by RefWorks Administrator

Write n Cite 4 login problems

Hi, I have a user whose Write n Cite 4 login suddenly will not work. It worked OK on Thursday but on Friday asked for the login code which…

Started by Frank Parry in RefWorks

15 Mar 4, 2015
Reply by RefWorks Administrator

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New RefWorks: μBlock issue

If you are using μBlock (an ad blocker extension for browsers) and you are having problems deleting references from New RefWorks, it can be caused by uBlock.If that is the case, you can either…Continue

Tags: references, deleting, RefWorks, New, uBlock

Started by RefWorks Administrator in RefWorks Dec 4.

Save to Refworks button - not working?

I have a patron that uses a tablet that runs Windows 10 .   We have been unable to get the Save to Refworks button to work at all, regardless what browser he tries (all block ups are disabled, etc).…Continue

Started by RefWorks Administrator in RefWorks Sep 15.

Problems with WNC (version 4.4.1376) and New RefWorks 3 Replies

Hello,At the University of Birmingham we have applied the new WNC (version 4.4.1376) to computer clusters, but we seem to be having some problems with logging in and with students not being able to…Continue

Tags: Word, RefWorks, New, WNC

Started by RefWorks Administrator in RefWorks. Last reply by Ryan Harty Jul 12.

"Formatting document"... 7 Replies

Hi, I have a problem that nobody seem to be able to solve: my PhD thesis word-document is not working properly. Everytime I try to do modifications to citations the phrase "formatting document"…Continue

Started by Katriina Huumonen in RefWorks. Last reply by Matthew Whited Jun 23.

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