Forum Discussions (82)

Discussions Replies Latest Activity

author formatting error from database

I have noticed a problem when working with students who are importing information from Education Source (Ebsco). The author information is…

Started by RefWorks Administrator in Training Users

0 Apr 21, 2016

Urgent! Upcoming ProQuest Maintenance Window, March 12

On Saturday March 12, 2016, ProQuest will be installing critical firmware updates to its systems infrastructure. The window is scheduled to…

Started by RefWorks Team in RefWorks

0 Mar 11, 2016

WnC 4 video with Chicago style

One of my colleagues is looking for a video demonstrating how to use Write-n-Cite IV with Chicago Style and we haven't been able to find an…

Started by Megan Kocher in Promoting RefWorks

0 Feb 26, 2016

Errors in importing a .RIS file into Refworks

Hi All First post to this forum, so please be gentle with me! I've noticed today, that when importing a .RIS file into Refworks creates two…

Started by Andy PRue in Promoting RefWorks

0 Feb 4, 2016

Export failures

My users are reporting export failures from JSTOR and Ebsco today, which I've verified.You hit the Export link, RefWorks opens up in a new…

Started by RefWorks Administrator in RefWorks

1 Feb 2, 2016
Reply by RefWorks Team

exporting records through proxy?

We just saw the announcement (by accessing the Flow site) about the eventual discontinuation of Refworks, with the migration of everyone ov…

Started by RefWorks Administrator in RefWorks

3 Jan 8, 2016
Reply by Megan Kocher

WnC for Windows version 4.4.1376

Hello, I have just noticed that a new version of WnC was released on November 17th. And I am a little bit confused - does this version supp…

Started by Jana Machonska in Administering RefWorks

0 Dec 2, 2015

Modifed output styles not "taking"

I have been working with a student who is trying to modify ASA to include abstracts, so I walked her through how to do it and her preview s…

Started by RefWorks Administrator in RefWorks

1 Oct 20, 2015
Reply by Stephanie Faulkner

Re-using an old account name

I have a user who has an account at her previous school that has some cites she'd like to retrieve and a username that she'd like to use. S…

Started by RefWorks Administrator in Administering RefWorks

0 Jul 7, 2015

Write-n-Cite for Mac, Word 2015

Hello, I just got a new laptop with Yosemite and Word 2015. It appears that WNC is not yet available for Word 2015, do we know when that wi…

Started by RefWorks Administrator in Administering RefWorks

1 May 19, 2015
Reply by RefWorks Team

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Save to RefWorks not working 1 Reply

 The following message comes up: "We're sorry, we were unable to save to RefWorks. We tried, but came up empty".Continue

Started by Liz Hardley in RefWorks. Last reply by RefWorks Community May 8.

unable to run Refworks Add in for Word 1 Reply

I received a Windows 10 laptop at work; and at my request they installed Office 32-bit; with Word 2016 on it - the same I had before. And now I can't run the Refworks Add in.  I get the error message…Continue

Started by RefWorks Administrator in RefWorks. Last reply by RefWorks Community Feb 14.

Make instructions for adding available in WNC from New RW more obvious? 1 Reply

Hi All,Would appreciate better documentation for users on how to make sure the style you need to use shows up in WNC when using New RefWorks.  Thanks,EnidEnid KarrSenior Research…Continue

Started by Enid Karr in RefWorks. Last reply by RefWorks Community Feb 9.

Webinar Recording: 2018 RefWorks Product Update

Did you miss recent Product Update Webinar? Check out the recording at your leisure, and find out what's new with RefWorks in 2018: …Continue

Started by RefWorks Community in RefWorks Feb 5.

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