I received a Windows 10 laptop at work; and at my request they installed Office 32-bit; with Word 2016 on it - the same I had before. 

And now I can't run the Refworks Add in.  I get the error message that the Add-in can't run in the version of Office you have installed.

Any help?

Views: 247

Reply to This

Replies to This Discussion

We've reached out to support, and they suggested that you contact them directly to work through this issue. Please contact refworks.support@proquest.com. Thanks! 

-The RefWorks Team

RSS

Events

Videos

  • Add Videos
  • View All

Forum

WriteNCite for 2016 - Inser/Edit Citation does not work 1 Reply

Several RW users are reporting troubles with Write N Cite. They have Word 2016, Windows NT Pro, and installed WnC version 4.5.1682 on it. They can see the RefWorks tab in the ribbon and click on the…Continue

Tags: 2016, Word, Write-N-Cite

Started by Jana Machonska in RefWorks. Last reply by Jana Machonska Sep 12.

Suggestion about de-duplicate feature 2 Replies

After running the duplicate checker,  items that result are check-marked by default.In my view, it would be better that none of them are check-marked by default. Then the user can check-mark just the…Continue

Started by Brian Simboli in RefWorks. Last reply by Brian Simboli Aug 30.

Refworks and EZProxy 2 Replies

HelloWe currently support both the *new* Refworks and the *legacy Refworks*.  Both of these platforms are proxied.   Whenever we try and export references from a database, however, only the…Continue

Started by Erin Rushton in RefWorks. Last reply by RefWorks Community Aug 27.

Thesis reference type in Citation Style Editor 2 Replies

I would like to add a ‘degree type’ (or some equivalent) field to the Thesis reference type, under the category of Bibliography. However, it is not listed as an available field in the Citation Style…Continue

Started by Robert Brown in RefWorks. Last reply by Robert Brown Aug 22.

© 2018   Created by RefWorks Team.   Powered by

Badges  |  Report an Issue  |  Terms of Service