RefWorks (52)

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Urgent! Upcoming ProQuest Maintenance Window, March 12

On Saturday March 12, 2016, ProQuest will be installing critical firmware updates to its systems infrastructure. The window is scheduled to…

Started by RefWorks Team

0 Mar 11, 2016

Export failures

My users are reporting export failures from JSTOR and Ebsco today, which I've verified.You hit the Export link, RefWorks opens up in a new…

Started by RefWorks Administrator

1 Feb 2, 2016
Reply by RefWorks Team

exporting records through proxy?

We just saw the announcement (by accessing the Flow site) about the eventual discontinuation of Refworks, with the migration of everyone ov…

Started by RefWorks Administrator

3 Jan 8, 2016
Reply by Megan Kocher

Modifed output styles not "taking"

I have been working with a student who is trying to modify ASA to include abstracts, so I walked her through how to do it and her preview s…

Started by RefWorks Administrator

1 Oct 20, 2015
Reply by Stephanie Faulkner

RefWorks Product Updates

This is a permanent thread where all RefWorks product updates will be posted. You can be alerted each time a product update is announced on…

Started by RefWorks Community

7 Apr 6, 2015
Reply by RefWorks Team

Write n Cite 4 login problems

Hi, I have a user whose Write n Cite 4 login suddenly will not work. It worked OK on Thursday but on Friday asked for the login code which…

Started by Frank Parry

15 Mar 4, 2015
Reply by RefWorks Administrator

Write-N-Cite: insert cites problem

Hello, I have several problems with Write-N-Cite that I would like to solve: 1) Without any apparent reason the “RefWorks” toolbar (install…

Started by Oiane Rilo

0 Feb 5, 2015

Attending ALA Mid-Winter 2015?

If you'll be attending ALA Mid-Winter in Chicago, IL on January 30 -- February 3, we invite you to visit ProQuest and RefWorks at booth #26…

Started by RefWorks Team

0 Jan 29, 2015

Is it confirmed that WNC3 will not work with Office 2013 Local installation?

I've heard that WNC3 and Office 2013 are not compatible, and the WNC3 version download on the Refworks Tools tab also does not mentioned Of…

Started by Ka-Ming Pang

0 Jan 8, 2015

RefWorks and Office 365

Hi, I sent the below to RefWorks email support but wondered if any other RefWorks admins could advise on the below ? Please can you advise…

Started by Hannah Young

1 Jan 5, 2015
Reply by Hannah Young

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Save to RefWorks not working 1 Reply

 The following message comes up: "We're sorry, we were unable to save to RefWorks. We tried, but came up empty".Continue

Started by Liz Hardley in RefWorks. Last reply by RefWorks Community May 8.

unable to run Refworks Add in for Word 1 Reply

I received a Windows 10 laptop at work; and at my request they installed Office 32-bit; with Word 2016 on it - the same I had before. And now I can't run the Refworks Add in.  I get the error message…Continue

Started by RefWorks Administrator in RefWorks. Last reply by RefWorks Community Feb 14.

Make instructions for adding available in WNC from New RW more obvious? 1 Reply

Hi All,Would appreciate better documentation for users on how to make sure the style you need to use shows up in WNC when using New RefWorks.  Thanks,EnidEnid KarrSenior Research…Continue

Started by Enid Karr in RefWorks. Last reply by RefWorks Community Feb 9.

Webinar Recording: 2018 RefWorks Product Update

Did you miss recent Product Update Webinar? Check out the recording at your leisure, and find out what's new with RefWorks in 2018: …Continue

Started by RefWorks Community in RefWorks Feb 5.

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