RefWorks (56)

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Save to Refworks button - not working?

I have a patron that uses a tablet that runs Windows 10 .   We have been unable to get the Save to Refworks button to work at all, regardle…

Started by RefWorks Administrator

0 Sep 15, 2017

Problems with WNC (version 4.4.1376) and New RefWorks

Hello, At the University of Birmingham we have applied the new WNC (version 4.4.1376) to computer clusters, but we seem to be having some p…

Started by RefWorks Administrator

3 Jul 12, 2017
Reply by Ryan Harty

"Formatting document"...

Hi, I have a problem that nobody seem to be able to solve: my PhD thesis word-document is not working properly. Everytime I try to do modif…

Started by Katriina Huumonen

7 Jun 23, 2017
Reply by Matthew Whited

May 2017 - Product Update Webinar Recording

If you were not able to attend the recent RefWorks Product Update Webinar you can still learn what's new by watching the recording: http://…

Started by RefWorks Community

0 Jun 8, 2017

How do we set the Disciplines and Departments for analytics tracking?

There are a lot of departments set up in our instance of RefWorks.  They do not match the ones from our legecy version.  Who set these up a…

Started by Timothy Ireland

0 Apr 26, 2017

Customizing institutional citation styles in New RefWorks

I can't seem to modify the institutional citation styles in the Admin part.  I want to push APA 6th No title Casing applied as opposed to t…

Started by Timothy Ireland

0 Apr 26, 2017

non-standard characters (accents, tildes, umlauts, etc.)

When importing references* into the new RefWorks, non-standard characters (i.e., letters with accents, tildes, umlauts, etc.) are displayin…

Started by Julia Glauberman

0 Apr 14, 2017

Problem with adding pages to APA style

When we are using the Add-in for MS Word 2016, the ability to edit a citation to add page numbers does not seem to to work: when using a M…

Started by RefWorks Administrator

4 Feb 23, 2017
Reply by RefWorks Administrator

Legacy RefWorks and documents created in MS Word....

We're in the midst of migrating and I am very concerned about this statement on the RefWorks support site: NOTE: Documents created in the l…

Started by Leslie Andersen

1 Feb 20, 2017
Reply by RefWorks Administrator

Adding references to tables

Hi I can reference column 1 of a table, but then when I try to add a reference to column 2, RefWorks automatically adds it to column 1! Do…

Started by Lee Kempster

0 Jan 13, 2017

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Mac users and Reference Citation Manager

We recently learned that Mac users with Word 2016 need to use Reference Citation Manager for in-text citations and that the only way to get this is through a Microsoft Add-in that has not been…Continue

Tags: Citation, Manager, Reference, 2016, Word

Started by Stephanie Larrison in RefWorks Aug 6.

WriteNCite for 2016 - Inser/Edit Citation does not work 1 Reply

Several RW users are reporting troubles with Write N Cite. They have Word 2016, Windows NT Pro, and installed WnC version 4.5.1682 on it. They can see the RefWorks tab in the ribbon and click on the…Continue

Tags: 2016, Word, Write-N-Cite

Started by Jana Machonska in RefWorks. Last reply by Jana Machonska Sep 12, 2018.

Suggestion about de-duplicate feature 2 Replies

After running the duplicate checker,  items that result are check-marked by default.In my view, it would be better that none of them are check-marked by default. Then the user can check-mark just the…Continue

Started by Brian Simboli in RefWorks. Last reply by Brian Simboli Aug 30, 2018.

Refworks and EZProxy 2 Replies

HelloWe currently support both the *new* Refworks and the *legacy Refworks*.  Both of these platforms are proxied.   Whenever we try and export references from a database, however, only the…Continue

Started by Erin Rushton in RefWorks. Last reply by RefWorks Community Aug 27, 2018.

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