RefWorks (45)

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Refworks and EZProxy

Hello We currently support both the *new* Refworks and the *legacy Refworks*.  Both of these platforms are proxied.   Whenever we try and e…

Started by Erin Rushton

1 Jul 20, 2016
Reply by Dave Hoover

Endnote X7 to RefWorks - Possible?

Tried it several time but always fails.  Cant find much info on it which I thought was odd.  Any insight appreciated.

Started by Todd W. Roat

0 May 6, 2016

"Formatting document"...

Hi, I have a problem that nobody seem to be able to solve: my PhD thesis word-document is not working properly. Everytime I try to do modif…

Started by Katriina Huumonen

4 Mar 31, 2016
Reply by THOMAS E NELSON

Urgent! Upcoming ProQuest Maintenance Window, March 12

On Saturday March 12, 2016, ProQuest will be installing critical firmware updates to its systems infrastructure. The window is scheduled to…

Started by RefWorks Team

0 Mar 11, 2016

Export failures

My users are reporting export failures from JSTOR and Ebsco today, which I've verified.You hit the Export link, RefWorks opens up in a new…

Started by RefWorks Administrator

1 Feb 2, 2016
Reply by RefWorks Team

exporting records through proxy?

We just saw the announcement (by accessing the Flow site) about the eventual discontinuation of Refworks, with the migration of everyone ov…

Started by RefWorks Administrator

3 Jan 8, 2016
Reply by Megan Kocher

Modifed output styles not "taking"

I have been working with a student who is trying to modify ASA to include abstracts, so I walked her through how to do it and her preview s…

Started by RefWorks Administrator

1 Oct 20, 2015
Reply by Stephanie Faulkner

RefWorks Product Updates

This is a permanent thread where all RefWorks product updates will be posted. You can be alerted each time a product update is announced on…

Started by RefWorks Community

7 Apr 6, 2015
Reply by RefWorks Team

Write n Cite 4 login problems

Hi, I have a user whose Write n Cite 4 login suddenly will not work. It worked OK on Thursday but on Friday asked for the login code which…

Started by Frank Parry

15 Mar 4, 2015
Reply by RefWorks Administrator

Write-N-Cite: insert cites problem

Hello, I have several problems with Write-N-Cite that I would like to solve: 1) Without any apparent reason the “RefWorks” toolbar (install…

Started by Oiane Rilo

0 Feb 5, 2015

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How do we set the Disciplines and Departments for analytics tracking?

There are a lot of departments set up in our instance of RefWorks.  They do not match the ones from our legecy version.  Who set these up and are they editable?There seems to be a lot less we are…Continue

Started by Timothy Ireland in RefWorks on Wednesday.

Customizing institutional citation styles in New RefWorks

I can't seem to modify the institutional citation styles in the Admin part.  I want to push APA 6th No title Casing applied as opposed to the default APA 6th (which just causes problems).  I don't…Continue

Started by Timothy Ireland in RefWorks on Wednesday.

non-standard characters (accents, tildes, umlauts, etc.)

When importing references* into the new RefWorks, non-standard characters (i.e., letters with accents, tildes, umlauts, etc.) are displaying incorrectly. Each character is preceded by a radical sign…Continue

Tags: accents, import error

Started by Julia Glauberman in RefWorks Apr 14.

Problems with WNC (version 4.4.1376) and New RefWorks 2 Replies

Hello,At the University of Birmingham we have applied the new WNC (version 4.4.1376) to computer clusters, but we seem to be having some problems with logging in and with students not being able to…Continue

Tags: Word, RefWorks, New, WNC

Started by RefWorks Administrator in RefWorks. Last reply by RefWorks Administrator Mar 4.

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