Administering RefWorks (16)

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WnC for Windows version 4.4.1376

Hello, I have just noticed that a new version of WnC was released on November 17th. And I am a little bit confused - does this version supp…

Started by Jana Machonska

0 Dec 2, 2015

Re-using an old account name

I have a user who has an account at her previous school that has some cites she'd like to retrieve and a username that she'd like to use. S…

Started by RefWorks Administrator

0 Jul 7, 2015

Write-n-Cite for Mac, Word 2015

Hello, I just got a new laptop with Yosemite and Word 2015. It appears that WNC is not yet available for Word 2015, do we know when that wi…

Started by RefWorks Administrator

1 May 19, 2015
Reply by RefWorks Team

Cite them Right and RefWorks

We are considering setting up a trial for Cite them Right (Palgrave Macmillan). Is the Harvard Cite them Right available as a default style…

Started by Jean McGuinness

5 Mar 31, 2015
Reply by Jean McGuinness

Modifying organization specific output styles

Hi, I remember that there has been a possibility to set in customized organization specific output styles in the admin module. However, I h…

Started by RefWorks Administrator

2 Feb 4, 2015
Reply by RefWorks Administrator

Shared folder disappeared

A user has reported getting a 404 error when trying to access a folder after sharing. Any thoughts on why that might happen and how to fix…

Started by RefWorks Administrator

0 Jan 7, 2015

refworks reference list with grey highlights?

We are working with a document author who used refworks.  When we open her document, the entire document appears fine - except for her refe…

Started by RefWorks Administrator

4 Nov 26, 2014
Reply by RefWorks Administrator


Hi! We have an user that are trying to create a bibliography after adding references in her MS Word document with Write-N-Cite 4, however a…

Started by Mikael Rosell

1 Oct 7, 2014

Write-N-Cite and Microsoft Word 2013

Does anyone know when Write-N-Cite will be compatible with Microsoft Word 2013? We have many users on our campus who have upgraded to MS Wo…

Started by RefWorks Administrator

16 Sep 24, 2014
Reply by RefWorks Administrator

problem with the Import Reference pop up in RefWorks

I'm doing a series of workshops on RefWorks and seeing some odd behavior with the Import References pop up window.  In the image below, the…

Started by Megan Mitchell

3 Sep 12, 2014
Reply by Hannah Young




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Mac users and Reference Citation Manager

We recently learned that Mac users with Word 2016 need to use Reference Citation Manager for in-text citations and that the only way to get this is through a Microsoft Add-in that has not been…Continue

Tags: Citation, Manager, Reference, 2016, Word

Started by Stephanie Larrison in RefWorks Aug 6.

WriteNCite for 2016 - Inser/Edit Citation does not work 1 Reply

Several RW users are reporting troubles with Write N Cite. They have Word 2016, Windows NT Pro, and installed WnC version 4.5.1682 on it. They can see the RefWorks tab in the ribbon and click on the…Continue

Tags: 2016, Word, Write-N-Cite

Started by Jana Machonska in RefWorks. Last reply by Jana Machonska Sep 12, 2018.

Suggestion about de-duplicate feature 2 Replies

After running the duplicate checker,  items that result are check-marked by default.In my view, it would be better that none of them are check-marked by default. Then the user can check-mark just the…Continue

Started by Brian Simboli in RefWorks. Last reply by Brian Simboli Aug 30, 2018.

Refworks and EZProxy 2 Replies

HelloWe currently support both the *new* Refworks and the *legacy Refworks*.  Both of these platforms are proxied.   Whenever we try and export references from a database, however, only the…Continue

Started by Erin Rushton in RefWorks. Last reply by RefWorks Community Aug 27, 2018.

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