Forum Discussions (88)

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'Save to RefWorks' not working with Internet Explorer (IE)

"Save to RefWorks' utility doesn't appear to work in IE (Internet Explorer). Has anyone else experienced this issue?

Started by Lucy Walton in RefWorks

0 Sep 9

New Refworks - adding page number, APA citation style, Google Docs

Hello! I am using Google Docs for a paper and trying to add the page number for an APA citation. The page number box is greyed out. I don't…

Started by KM in RefWorks

0 Aug 27

Mac users and Reference Citation Manager

We recently learned that Mac users with Word 2016 need to use Reference Citation Manager for in-text citations and that the only way to get…

Started by Stephanie Larrison in RefWorks

0 Aug 6

WriteNCite for 2016 - Inser/Edit Citation does not work

Several RW users are reporting troubles with Write N Cite. They have Word 2016, Windows NT Pro, and installed WnC version 4.5.1682 on it.…

Started by Jana Machonska in RefWorks

1 Sep 12, 2018
Reply by Jana Machonska

Suggestion about de-duplicate feature

After running the duplicate checker,  items that result are check-marked by default.In my view, it would be better that none of them are ch…

Started by Brian Simboli in RefWorks

2 Aug 30, 2018
Reply by Brian Simboli

Refworks and EZProxy

Hello We currently support both the *new* Refworks and the *legacy Refworks*.  Both of these platforms are proxied.   Whenever we try and e…

Started by Erin Rushton in RefWorks

2 Aug 27, 2018
Reply by RefWorks Community

Thesis reference type in Citation Style Editor

I would like to add a ‘degree type’ (or some equivalent) field to the Thesis reference type, under the category of Bibliography. However, i…

Started by Robert Brown in RefWorks

2 Aug 22, 2018
Reply by Robert Brown

Save to RefWorks not working

 The following message comes up: "We're sorry, we were unable to save to RefWorks. We tried, but came up empty".

Started by Liz Hardley in RefWorks

2 Aug 22, 2018
Reply by Jana Machonska

unable to run Refworks Add in for Word

I received a Windows 10 laptop at work; and at my request they installed Office 32-bit; with Word 2016 on it - the same I had before.  And…

Started by RefWorks Administrator in RefWorks

1 Feb 14, 2018
Reply by RefWorks Community

Make instructions for adding available in WNC from New RW more obvious?

Hi All, Would appreciate better documentation for users on how to make sure the style you need to use shows up in WNC when using New RefWor…

Started by Enid Karr in RefWorks

1 Feb 9, 2018
Reply by RefWorks Community

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'Save to RefWorks' not working with Internet Explorer (IE)

"Save to RefWorks' utility doesn't appear to work in IE (Internet Explorer). Has anyone else experienced this issue?Continue

Started by Lucy Walton in RefWorks Sep 9.

New Refworks - adding page number, APA citation style, Google Docs

Hello!I am using Google Docs for a paper and trying to add the page number for an APA citation. The page number box is greyed out. I don't see a way to activate it. Does anyone have a suggestion?…Continue

Tags: number, page

Started by KM in RefWorks Aug 27.

Mac users and Reference Citation Manager

We recently learned that Mac users with Word 2016 need to use Reference Citation Manager for in-text citations and that the only way to get this is through a Microsoft Add-in that has not been…Continue

Tags: Citation, Manager, Reference, 2016, Word

Started by Stephanie Larrison in RefWorks Aug 6.

WriteNCite for 2016 - Inser/Edit Citation does not work 1 Reply

Several RW users are reporting troubles with Write N Cite. They have Word 2016, Windows NT Pro, and installed WnC version 4.5.1682 on it. They can see the RefWorks tab in the ribbon and click on the…Continue

Tags: 2016, Word, Write-N-Cite

Started by Jana Machonska in RefWorks. Last reply by Jana Machonska Sep 12, 2018.

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