Blog Posts

Attending ALA Mid-winter 2015?

If you'll be attending ALA Mid-Winter in Chicago, IL on January 30 -- February 3, we invite you to visit ProQuest and RefWorks at booth #2611. We'll have plenty of representatives available to answer any questions that you may have, and we look forward to getting your feedback. 

Whether or not you will be in attendance, we encourage you to stay connected to the events by following…

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Posted by RefWorks Team on January 23, 2015 at 2:09pm

Product Announcement

Due to a recent security threat reported widely in the media called POODLE:

http://poodlebleed.com/ The RefWorks Team has disabled SSL v3 from RefWorks. If you are using some versions of EZProxy you will see an error when logging into RefWorks: “Connection refused by www.refworks.com, please try again.”

EZProxy has released a patch that when installed will communicate with RefWorks with other supported…

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Posted by RefWorks Team on October 31, 2014 at 3:30pm

NVivo and RefWorks - Improving Your Literature Review

If you are thinking about or already use RefWorks, this eDemo will show you the value of combining RefWorks with NVivo to produce a quality literature review. Find out how this powerful combination supports you in writing robust literature reviews. This webinar will demonstrate:

  • Importing your articles 
  • Organizing notes for easy retrieval 
  • Tagging or coding your materials to identify key concepts 
  • Creating visuals to see connections in your literature…
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Posted by RefWorks Team on October 24, 2014 at 12:30pm

Update: RefWorks-COS.com Has Moved

RefWorks-COS.com has officially moved – but you can still find the same great resources, data and support on ProQuest.com. All relevant content from refworks-cos.com has been migrated to the newly designed ProQuest website, and all links will automatically redirect to the pages below.  Start exploring:

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Posted by RefWorks Community on August 12, 2014 at 10:00am

Update: Additional Contact Information & Hours for Technical Support

ProQuest Flow and RefWorks have expanded support hours and added a new toll-free support number. Please note that the old phone number +1-(775)-327-4105 will forward all incoming calls directly to the new support line. Thank you. 

Technical Support

789 E. Eisenhower Parkway

Ann Arbor, MI 48106-1346

Toll free: 800-521-0600 ext. 74440

Direct: 734-997-4440  

flow@proquest.com for Flow…

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Posted by RefWorks Team on August 4, 2014 at 3:04pm

Introducing Revise & Resubmit

We are excited to announce the arrival of Revise & Resubmit -- a new online community brought to you by the ProQuest Flow team. The community was established to help students, grad students, and early career professors as they navigate academia.  We encourage you to check out the most recent blog posts, and join in the various discussions aimed at “demystifying the…

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Posted by RefWorks Community on May 20, 2014 at 4:16pm

 
 
 

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Cite them Right and RefWorks

We are considering setting up a trial for Cite them Right (Palgrave Macmillan). Is the Harvard Cite them Right available as a default style in RefWorks, rather than one you have to create yourself?…Continue

Started by Jean McGuinness in Administering RefWorks Jan 16.

Is it confirmed that WNC3 will not work with Office 2013 Local installation?

I've heard that WNC3 and Office 2013 are not compatible, and the WNC3 version download on the Refworks Tools tab also does not mentioned Office 2013 for the WNC3 version,  could someone confirm if…Continue

Tags: wnc3, 2013, office

Started by Ka-Ming Pang in RefWorks Flow Jan 8.

Shared folder disappeared

A user has reported getting a 404 error when trying to access a folder after sharing. Any thoughts on why that might happen and how to fix it?Here's her detailed description of the event:"I created a…Continue

Tags: share, refshare, 404, refworks

Started by RefWorks Administrator in Administering RefWorks Jan 7.

RefWorks and Office 365 1 Reply

Hi, I sent the below to RefWorks email support but wondered if any other RefWorks admins could advise on the below ?Please can you advise if there is anyway of using Write-n-Cite with a local…Continue

Started by Hannah Young in RefWorks Flow. Last reply by Hannah Young Jan 5.

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