Blog Posts

Visit us at ALA Midwinter 2016

Are you attending ALA Midwinter 2016 in Boston? Stop by Booth #1313 and find out about the latest RefWorks and ProQuest news! We have product updates, information about free events at ALA, and plenty of team members eager to answer your questions. 

We look forward to seeing you, and enjoy the conference!

-The RefWorks Team 

Posted by RefWorks Team on June 25, 2015 at 3:00pm

Product Announcement

Due to a recent security threat reported widely in the media called POODLE:

http://poodlebleed.com/ The RefWorks Team has disabled SSL v3 from RefWorks. If you are using some versions of EZProxy you will see an error when logging into RefWorks: “Connection refused by www.refworks.com, please try again.”

EZProxy has released a patch that when installed will communicate with RefWorks with other supported…

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Posted by RefWorks Team on October 31, 2014 at 3:30pm

NVivo and RefWorks - Improving Your Literature Review

If you are thinking about or already use RefWorks, this eDemo will show you the value of combining RefWorks with NVivo to produce a quality literature review. Find out how this powerful combination supports you in writing robust literature reviews. This webinar will demonstrate:

  • Importing your articles 
  • Organizing notes for easy retrieval 
  • Tagging or coding your materials to identify key concepts 
  • Creating visuals to see connections in your literature…
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Posted by RefWorks Team on October 24, 2014 at 12:30pm

Update: RefWorks-COS.com Has Moved

RefWorks-COS.com has officially moved – but you can still find the same great resources, data and support on ProQuest.com. All relevant content from refworks-cos.com has been migrated to the newly designed ProQuest website, and all links will automatically redirect to the pages below.  Start exploring:

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Posted by RefWorks Community on August 12, 2014 at 10:00am

Update: Additional Contact Information & Hours for Technical Support

ProQuest Flow and RefWorks have expanded support hours and added a new toll-free support number. Please note that the old phone number +1-(775)-327-4105 will forward all incoming calls directly to the new support line. Thank you. 

Technical Support

789 E. Eisenhower Parkway

Ann Arbor, MI 48106-1346

Toll free: 800-521-0600 ext. 74440

Direct: 734-997-4440  

flow@proquest.com for Flow…

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Posted by RefWorks Team on August 4, 2014 at 3:04pm

Introducing Revise & Resubmit

We are excited to announce the arrival of Revise & Resubmit -- a new online community brought to you by the ProQuest Flow team. The community was established to help students, grad students, and early career professors as they navigate academia.  We encourage you to check out the most recent blog posts, and join in the various discussions aimed at “demystifying the…

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Posted by RefWorks Community on May 20, 2014 at 4:16pm

 
 
 

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Errors in importing a .RIS file into Refworks

Hi AllFirst post to this forum, so please be gentle with me!I've noticed today, that when importing a .RIS file into Refworks creates two entries; one for the journal title and one for the rest of…Continue

Started by Andy PRue in Promoting RefWorks Feb 4.

Export failures 1 Reply

My users are reporting export failures from JSTOR and Ebsco today, which I've verified.You hit the Export link, RefWorks opens up in a new tab, it churns a little and the usual import popup has a…Continue

Started by RefWorks Administrator in RefWorks Flow. Last reply by RefWorks Team Feb 2.

exporting records through proxy? 3 Replies

We just saw the announcement (by accessing the Flow site) about the eventual discontinuation of Refworks, with the migration of everyone over to Flow.Right now, we are having a hard time getting many…Continue

Started by RefWorks Administrator in RefWorks Flow. Last reply by Megan Kocher Jan 8.

WnC for Windows version 4.4.1376

Hello, I have just noticed that a new version of WnC was released on November 17th. And I am a little bit confused - does this version support Windows XP and Word 7 or not?In Refworks, I clicked on…Continue

Tags: Write-N-Cite

Started by Jana Machonska in Administering RefWorks Dec 2, 2015.

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